At Siso Dwana Lodge, we are committed to protecting the privacy and confidentiality of our visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data. By accessing our website or using our services, you agree to the terms outlined in this policy.

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1. Collection of Personal Information
As you interact with our website and services, we may collect certain personally identifiable information, including but not limited to your name, contact details, booking information, and payment details. This information is collected when you make a reservation, subscribe to our newsletter, or engage in any other activities on our website.

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2. Use of Personal Information
We primarily use your personal information to enhance your experience with Siso Dwana Lodge. This includes processing bookings, providing customer support, sending relevant updates and promotions, and improving our services. We may also use your information for administrative purposes, data analysis, and legal compliance.

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3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. We utilize secure transmission protocols, firewalls, and robust data storage systems to safeguard your data. However, please be aware that no method of data transmission over the internet or electronic storage can be completely guaranteed as secure.

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4. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to external parties without your consent, except for specific circumstances such as complying with legal obligations or preventing fraud. We may share your information with trusted partners or service providers who assist us in delivering our services, provided they agree to maintain the confidentiality of your information.

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5. Cookie Policy
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These cookies are small data files stored on your device that help us analyze website traffic, understand your preferences, and customize content accordingly. You can modify your browser settings to refuse cookies, although this may affect certain features on our website.

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6. Your Rights and Choices
You have the right to access, update, or delete your personal information in our records. If you wish to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided below.

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7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at [insert contact information]. We value your privacy and will respond to your inquiries in a timely manner.

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Last updated: 24 April 2023