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Privacy Policy

At Siso Dwana Lodge, we are committed to protecting the privacy and confidentiality of our visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Collection of Personal Information
As you interact with our website and services, we may collect certain personally identifiable information, including but not limited to your name, contact details, booking information, and payment details. This information is collected when you make a reservation, subscribe to our newsletter, or engage in any other activities on our website.

2. Use of Personal Information
We primarily use your personal information to enhance your experience with Siso Dwana Lodge. This includes processing bookings, providing customer support, sending relevant updates and promotions, and improving our services. We may also use your information for administrative purposes, data analysis, and legal compliance.

3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. We utilize secure transmission protocols, firewalls, and robust data storage systems to safeguard your data. However, please be aware that no method of data transmission over the internet or electronic storage can be completely guaranteed as secure.

4. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to external parties without your consent, except for specific circumstances such as complying with legal obligations or preventing fraud. We may share your information with trusted partners or service providers who assist us in delivering our services, provided they agree to maintain the confidentiality of your information.

5. Cookie Policy
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These cookies are small data files stored on your device that help us analyze website traffic, understand your preferences, and customize content accordingly. You can modify your browser settings to refuse cookies, although this may affect certain features on our website.

6. Your Rights and Choices
You have the right to access, update, or delete your personal information in our records. If you wish to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided below.

7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at [insert contact information]. We value your privacy and will respond to your inquiries in a timely manner.

Last updated: 24 April 2023

Cookie Usage Policy

This Cookie Usage Policy explains how Siso Dwana Lodge uses cookies and similar technologies when you visit our website. By continuing to use our website, you consent to the use of cookies as described in this policy.

What are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They enable the website to recognize your device, track your activities, and enhance your browsing experience.

How We Use Cookies

We use cookies for various purposes, including:

1. Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality, such as secure bookings and navigation.

2. Analytical Cookies: We use analytical cookies to collect information about how visitors use our website. This helps us analyze data and improve the website's performance, features, and user experience.

3. Functional Cookies: Functional cookies allow the website to remember choices you make and provide enhanced, personalized features. For example, we may use cookies to remember your preferred language or region.

4. Third-Party Cookies: We may work with third-party service providers who may set cookies on our website to provide services on our behalf. These cookies are subject to the respective third party's privacy policy.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to accept or reject cookies, or provide options to notify you when a cookie is being sent. You can usually manage cookie settings in your browser's preferences or settings. However, please note that disabling cookies may affect the functionality and performance of our website.

Third-Party Websites

Our website may contain links to third-party websites. Our Cookie Usage Policy does not apply to those websites. We recommend reviewing the respective privacy and cookie policies of any third-party websites you visit.

Changes to this Policy
We reserve the right to update or modify this Cookie Usage Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Us
If you have any questions or concerns regarding our Cookie Usage Policy, please contact us using the information provided below.

Last updated: [insert last updated date]

For more information about our privacy practices, please refer to our complete Privacy Policy.

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